Terms & Conditions

Please read these terms carefully before using our educational fee payment services on CreatverEduOnline, operated by CREATVER TECHNOLOGIES INDIA PRIVATE LIMITED.

Last Updated: December 3, 2025

These Terms and Conditions ("Terms") govern your use of CreatverEduOnline, operated by CREATVER TECHNOLOGIES INDIA PRIVATE LIMITED. By using our platform, you agree to the rules, responsibilities, and limitations described below.

1. Registration and Account

  • You must provide accurate student, institution, and fee details.
  • You are responsible for safeguarding your login credentials.
  • Notify us immediately of any unauthorized or suspicious account activity.

2. Use of Services

  • The platform is meant solely for paying educational fees (tuition, exam, hostel, etc.).
  • You agree not to misuse the platform for fraudulent or illegal transactions.
  • Scraping, copying, or reproducing any system content or code is prohibited.

3. Payments, Charges & Reconciliation

  • All payments are processed through secure, PCI DSS–compliant payment gateways.
  • Service Charge: A convenience fee may apply per transaction and is non-refundable.
  • CreatverEduOnline is not responsible for delays or failures caused by banks or payment gateway providers.
  • The receipt generated on CreatverEduOnline is valid proof of payment and shared with the institution electronically.

4. Refunds & Chargebacks

  • CreatverEduOnline is a facilitator; refund policies are determined by the Educational Institution.
  • Reversals for failed or duplicate transactions are initiated only after confirmation from the payment gateway.
  • Convenience/service charges are generally non-refundable.

5. Termination of Access

CreatverEduOnline reserves the right to suspend or terminate accounts if fraudulent or abusive activity is detected or if these Terms are violated.

6. Limitation of Liability

CreatverEduOnline is not liable for indirect or incidental damages, including delays, transaction errors, or data issues resulting from use of the platform.

7. Governing Law

These Terms are governed by Indian law. Any disputes will be handled exclusively by courts in Hyderabad, Telangana.

8. Updates to Terms

CreatverEduOnline may revise these Terms periodically. Continued use of the platform implies acceptance of the latest version.

Contact Us

For questions about these Terms, visit our Contact Page.